Ozonetel is contact center platform solution serving over 2000+ clients including names like Hyundai, ZoomCar, Tech Mahindra, Tata and more. After I concluded the UX review and A/B tests, new learnings were put in to redesign of the homepage.
Booking Management System Big bus tours is a leading global hop-on hop-off bus brand based in London and with operation in 27 of the world’s
The idea of getting a discount over the actual price, however small, makes users feel good about their purchases. It makes the users feel smart
Let’s start with an example of a customer service interaction. Imagine you ask a question to a customer service rep. They make eye contact, have
As part of user research conducting user behaviour reviews is key step. I use an app called HotJar that records user interactions on a website
Region: Global
Platform: Web
Industry: Document Management Software
Transforming UI for Globodox Windows Software to a Web App
